The past months have brought unprecedented challenges that we as a team, a community, a nation, and globally have had to navigate and overcome. We want to thank you all for inspiring, encouraging, and supporting us throughout this crisis. Whether you purchased take-out or delivery, shared a post, wrote a review, or sent well wishes we want to say thank you.

We are very much looking forward to welcoming you to our venues in a safe way. Our team has been working closely with the local health authorities, Resort Municipality of Whistler, and WorkSafeBC to ensure our operating procedures ensure the health and safety of our staff and our guests.

Venue Protocols

Here are a few of the protocols we have implemented in our venues …


  • Reduced capacities of our venues to ensure physical distancing.
  • Maximum group sizes of 6. Table reservations are recommended.
  • Increased and added additional cleaning and sanitizing procedures as recommended by Work Safe BC and Vancouver Coastal Health.
  • Regular disinfection of high-touch areas.
  • Social distancing signage will be displayed and enforced throughout the restaurant.
  • Menus are being moved to a digital format.
  • We are kindly requesting that guests do not enter our venues should they display any signs of illness.
  • Guests will be required to wear masks at all times within the venue unless they are seated at their tables.
  • We operate on a three-strike you’re out policy. If you are not abiding by these protocols and procedures our team will politely ask that you comply. Once three-strikes has been reached you will be asked to settle your bill and leave the premises. If you do not honor our request you will be fined $200 as per The Province of BC Health Order issued on August 21, 2020.
The Firerock Lounge

Staff Protocols

Measures that we are taking with our staff are …


  • Upon returning to work all of our employees have undergone health checks.
  • Staff members are required to wear masks while on shift
  • No employee is permitted to work should they display any signs of illness.
  • Additional training has been provided to employees to ensure their own health and safety as well as the safety of others.
  • We have increased our staffing levels and will have hosts monitoring the floor to ensure covid-19 protocols are being followed.

Take-out & Delivery

For people who would rather stay at home at this time, takeout and delivery options are still available at select venues.

Order Online

If you have any further questions about the protocols being implemented in our venues please do not hesitate to reach out to us directly at [email protected]

We hope to welcome you into our venues soon!